To register, you can click here. After verifying your information, we will send you the username and password via email within 24H.

If you have already received the email with your username and password, you can log in here. If you don't receive the email or don't remember the registration information, you can send us an email to soporte@cosarsilver.es.

If you have lost your password or can't find the email, write to us at soporte@cosarsilver.es and we will send it to you again.

Of course, if you are a physical person, send us your information and you can register.

Unfortunately, this website only sells to jewelry professionals, so it is necessary to have fiscal information to make a purchase in our online store.

Don't worry, send us an email to soporte@cosarsilver.es and we will solve the problem for you.

Send us an email to soporte@cosarsilver.es and we will modify it as soon as possible.

The minimum purchase for any order is €100.

No, IVA is added when the invoice is generated, except in the following cases:

1. That it is an intra-Community shipment and the customer has a valid Intracommunity IVA that we will verify on the corresponding website of the European Community. Without a valid registration, 21% will be applied.

2. That shipment is outside the Community and IVA does not correspond to be applied.

3. That the shipment is to the Canary Islands, Ceuta or Melilla.

4. Although it is a non-Spanish company, IVA will be applied if the shipment is in the Spanish state. According to tax regulations, it must be proven that the order has been shipped outside the Spanish state. In shipments of orders to Spanish postal addresses, IVA is mandatory.

Yes, shipments are free of charge in the Spanish state and Portugal. For more information, see the details in Shipping and Returns.

Yes, we ship to all over the world. You can see all the options and shipping costs by clicking here.

If you are from the Iberian Peninsula, the order will arrive within 1-3 working days. For outside the Iberian Peninsula, the delivery time is 2-5 working days.

As soon as you receive the order, please check that everything is correct: items, colors, number of pieces and quality. If you want to return an item because it is not as you expected or you do not like it, you have 15 natural days from the receipt of the order to exchange or return the item in its original bag at your own expense. Contact us at soporte@cosarsilver.es to follow up together. If you want to return an item because it is defective or broken, you also have 15 natural days from the receipt of the order to send us the item in its original bag at your own expense. As soon as we receive it, we will check the condition of the item and, only in the case of a manufacturing defect, we will refund the product amount and add the shipping cost on a bill that will be in favor of the customer for a future purchase. You can visit our Shipping and Returns page for more information.

Of course, indicate it in the order or, if you prefer, you can send us an email to soporte@cosarsilver.es or call us at +34 664 52 75 89 and we will prepare it as soon as possible.

No, the payment methods are by credit card or immediate transfer.

Contact us at soporte@cosarsilver.es and we will send them all to you as soon as possible.

No, we don't have a physical store, but we have a showroom office and warehouse at Avenida Sant Esteve, 37, 5º 2ª in Granollers (Spain) with a wide catalog where you can make your order and take it away immediately. We recommend calling us in advance to arrange the visit.

We are open from Monday to Thursday from 9 to 6pm and on Friday from 9 to 3pm and we are closed only on holidays on the calendar.

Yes, we only sell 925 sterling silver items.

We try to make sure that is the case, although your computer may not display the colors accurately. Therefore, the pieces you receive may differ slightly from the images. As for size, you can see all the measurements in the description of each piece and how they are worn in the photo with the model.

Yes, all our jewelry undergoes control at the Ecomep (Tests and Contrast of Precious Metals of Andalusia S.L.) laboratories, where they are sealed with the 925 of Sterling Silver and with our control code.

Yes, the 925 Sterling Silver and gold that we use in the factory come from ethical refineries with an LBMA certificate.

The platting that we make to our pieces in the Istanbul factory can be from flash to 3 microns of gold. On top of the gold bath, we add a protective lacquer layer to ensure greater durability of the color.

At Cosar Silver, we use semi-precious stones, cubic zirconias and natural pearls for our jewelry.

Yes, at Cosar we have a design team in our factory that designs our pieces to be original and unique.

Yes, all that appear on the website are in stock. The ones that are sold out disappear automatically and you won't find them.

Yes, we are a custom manufacturer. Contact us at soporte@cosarsilver.es and we will talk about the conditions.

Yes, we manufacture your designs exclusively on order. Contact us at soporte@cosarsilver.es to talk about the conditions and minimum order.

Yes, we have our own factory in Istanbul, with over 100 skilled workers and a production capacity of 120,000 pieces monthly.

Yes, our factory has Smeta (Sedex) audit. For more information, click here.